The Collision Repair Guide is an independent Canadian consumer education resource focused on explaining what typically happens to a vehicle after a collision, once immediate safety, reporting, and insurance notification steps have been addressed. The guide is designed to help consumers understand the collision repair process, repair options, and modern vehicle repair considerations, including evolving vehicle technology.
The information provided is intended to help consumers better understand how vehicle repairs are commonly approached in Canada and what questions may arise during the repair process. Requirements, practices, and outcomes may vary depending on provincial regulations, insurance policy terms, vehicle type, and the circumstances of a loss.
The Collision Repair Guide complements — rather than replaces — information provided by government agencies, insurers, and non-profit organizations that address legal obligations, medical considerations, and insurance benefit requirements.
The Collision Repair Guide is published by Media Matters Inc., the publisher of Collision Repair magazine, and is maintained as a standalone consumer education resource with separate editorial oversight.
Editorial Scope and Purpose
The purpose of the Collision Repair Guide is to explain collision repair processes in clear, practical terms for consumers who may be unfamiliar with how vehicle repairs are assessed, planned, and completed following a collision.
The guide focuses on topics such as:
the collision repair process
choosing a repair facility
repair planning and estimates
modern vehicle technology and repairs
rental vehicles and post-repair considerations
The guide does not provide legal advice, medical guidance, or insurance benefit determinations. Consumers should consult government resources, licensed insurance professionals, legal advisors, or medical providers for guidance specific to their individual situation.
Content is developed through editorial research, review of public regulatory materials, and consultation with industry reference standards. It is not authored as technical instruction or repair guidance.
Independence and Objectivity
Content published in the Collision Repair Guide is developed for general educational purposes and is intended to be neutral, explanatory, and non-promotional. The guide does not endorse specific insurers, repair facilities, networks, products, or services.
Editorial decisions are made independently and are guided by accuracy, clarity, and relevance to Canadian consumers. Where appropriate, content acknowledges that processes and requirements may vary by province and by insurer.
The Collision Repair Guide does not endorse specific insurers or repair facilities. Content is developed independently and is not sponsored by insurance companies or repair networks.
This guide is funded solely by Media Matters Incorporated, publisher of Collision Repair magazine. It does not receive financial incentives, referral fees, or commissions from any insurance carriers or repair facilities mentioned in our educational content.
Editorial Independence
Collision Repair Guide is an independent educational resource. It is not owned by insurers, vehicle manufacturers, or collision repair vendors. Content is developed using documented repair standards, OEM procedures, and industry best practices. Advertising and sponsorship do not influence editorial content.
About Media Matters Inc.
Media Matters Inc. is a Canadian publishing company that produces trade and consumer information in the automotive repair and related sectors. Its publications include Collision Repair magazine, which serves automotive repair professionals and industry stakeholders.
Media Matters Inc. maintains separate editorial standards and objectives for its consumer education resources and its trade publications.
Use of Information
The contents of this website are provided for informational purposes only. While efforts are made to present information accurately and clearly, no representations or warranties are made regarding completeness, accuracy, or applicability to any specific situation. Any reliance on information provided on this site is at the reader’s own discretion.
